FAQ

Genalyse is an advanced bioinformatics platform designed to streamline and accelerate omics data analysis. It provides researchers, healthcare professionals, and biotech companies with powerful tools for genomics, transcriptomics, and variant analysis, along with advanced visualization and interpretation capabilities.

No specialized knowledge is required to use Genalyse. As a service-based platform, users simply upload their data and specify the analyses they require. Our team conducts the analyses and delivers detailed reports, which users can securely access through their accounts. Comprehensive documentation and support are provided to ensure a seamless experience.

Genalyse employs enterprise-grade security measures to protect user data, including end-to-end encryption, secure data storage, and regular security audits. We adhere to international data protection standards, including GDPR and HIPAA, ensuring compliance with regulatory requirements for data privacy and security.

Genalyse currently operates as an independent platform, providing analysis reports in standardized formats compatible with various bioinformatics and clinical systems.

Genalyse supports all major omics data formats used in clinical sequencing, including FASTQ (raw reads), BAM/CRAM (aligned reads), VCF (variants), and BED (target capture regions). Custom formats can be supported upon request.

Genalyse is designed to support clinical applications by providing validated analysis workflows, structured reporting, and adherence to regulatory standards.

Genalyse offers comprehensive user support, including detailed documentation, a searchable knowledge base, and direct email assistance. Priority support, onboarding, and custom solutions are available for enterprise clients.

Genalyse provides user support through detailed documentation and direct email assistance. Additional services like onboarding and priority support are available for enterprise clients.